> For the complete documentation index, see [llms.txt](https://britt-rademaker.gitbook.io/product-biografie/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://britt-rademaker.gitbook.io/product-biografie/onderzoek/gebruikers-onderzoek/user-journey-v3.md).

# User journey V3

### Huidige situatie

![Afb 1. User journey - huidige situatie](https://2315345978-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8kz1KuBaJNyqi5blo9%2F-M8o7SQTD1XH1jpWvnhB%2F-M8o8ZSd0RH_SHOPt9_B%2FA3.png?alt=media\&token=2b369308-db89-45ba-b450-133c85fc86ca)

### Nieuwe situatie

![Afb 2. User journey - nieuwe situatie](https://2315345978-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M8kz1KuBaJNyqi5blo9%2F-M8o7SQTD1XH1jpWvnhB%2F-M8o8fLB7dsSv_UfcST4%2FA3%20Copy.png?alt=media\&token=754d8e95-7984-4202-9484-eef81e8deb7a)